Terms and Conditions of Use (T&Cs)
Effective as of 01/09/2025
Last updated: 01/09/2025
These Terms and Conditions of Use (hereinafter “T&Cs”) are intended to legally define the terms and conditions for providing the website www.frili.app and associated services by the company FriLi – Free your life, and to define the conditions of access and use of the website and mobile application by the “User”.
These T&Cs are permanently available at the following address: www.frili.app/tc
Article 1 – Legal notice
The website www.frili.app is published by the company SAS FRILI, currently being registered with the RCS (Trade and Companies Register), with headquarters at 164 avenue Pottier, 59130 Lambersart, France.
Email address: contact@friliapp.com
Publishing Director: Lili Gheysens
Intra-community VAT number: [to be completed]
Website hosting: Ohh [to be completed]
Technical development: [to be completed]
Article 2 – Access to the site
The website www.frili.app offers the User free access to the following resources:
• Educational content on chronic pain, related conditions, and eating disorders
• Newsletter subscription
• Contacting the FriLi team
• Downloading the FriLi mobile app via app stores
Access to the site requires an internet connection. All related costs are borne by the User.
Article 3 – Medical disclaimer
The website www.frili.app and the mobile app FriLi offer educational resources, tracking tools, and complementary approaches intended for individuals suffering from chronic pain and eating disorders.
Neither the website nor the app constitute a medical device. None of the content replaces professional medical advice.
In case of doubt about their health or in an emergency, Users must consult a healthcare professional or contact emergency services.
The User remains solely responsible for how they use the information provided by FriLi.
Article 4 – Intellectual property
All content on the website and app (texts, images, videos, illustrations, logos, trademarks, etc.) is the exclusive property of FriLi and is protected by the Intellectual Property Code.
Any full or partial reproduction or representation without prior authorization is strictly prohibited.
Article 5 – Liability
The information available on www.frili.app is regularly updated but may contain inaccuracies or omissions.
FriLi cannot be held liable for direct or indirect damages resulting from the use of the website or app, particularly in case of bugs, viruses, or service interruptions.
Article 6 – Personal data
FriLi processes Users’ personal data in compliance with current legislation (GDPR and the French Data Protection Act).
Health data collected is used solely to personalize the support offered through the app.
Users can consult the [FriLi Privacy Policy] for more information.
Article 7 – Cookies
The site uses cookies to enhance user experience. Users can configure their browser to refuse some or all cookies. More information is available in our [cookie policy].
Article 8 – Governing law and disputes
8.1. These T&Cs are governed by French law.
8.2. In case of a dispute, the User and FriLi will attempt to reach an amicable settlement.
8.3. If no agreement is reached, the User may refer the matter to a consumer mediator free of charge.
8.4. Failing that, the competent courts will be those within the jurisdiction of the Defendant.